Order Information
Learn how to place orders with Pentacle India. We make ordering easy and provide comprehensive support throughout the entire process.
How to Place an Order
Online Ordering
Browse our comprehensive catalog of premium musical instrument fittings and accessories. Add items to your quote request and submit for pricing.
- Browse product catalog
- Request quotation online
- Receive pricing within 24-48 hours
Email Ordering
Send us your requirements directly via email. Include product details, quantities, and shipping destination. We'll respond with a pro forma invoice.
- Send product requirements
- Receive pro forma invoice
- Personalized assistance
Order Processing Steps
Receive Order
We receive and review your order details, confirming product availability and specifications.
Prepare Shipment
Products are carefully selected, quality checked, and prepared for secure packaging.
Collect Payment
Payment is processed via your preferred method - bank transfer, PayPal, or L/C.
Prepare Documentation
All necessary export documents, certificates, and invoices are prepared.
Deliver Product
Your order is shipped via your chosen courier with full tracking information.
Customer Satisfaction
We follow up to ensure you received your order and are completely satisfied.
Shipping Methods
FedEx
7-8 days
UPS
7-8 days
DHL
8-10 days
TNT
8-10 days
India Post
17-18 days
Shipping Documentation
Certificate of Origin
Official document certifying the country of manufacture
GSP Form A
Generalized System of Preferences for reduced duties
Commercial Invoice
Detailed invoice with product descriptions and values
Packing List
Complete list of items with weights and dimensions
Shipping Considerations
Sea Shipping
For large bulk orders, sea freight is available. This is cost-effective for high-volume shipments.
- Minimum order quantity required
- Transit time: 4-6 weeks
- FOB/CIF terms available
Your Preferences
We accommodate your shipping preferences to ensure the best experience.
- Choose your preferred courier
- Use your own shipping account
- Consolidated shipping available
Ready to Place an Order?
Contact us today to discuss your requirements and get started