Manufacturer of & Specialized in Violin, Viola, Cello, Bass and Guitar Fittings & Accessories+91-9830676961sales@pentacleindia.comManufacturer of & Specialized in Violin, Viola, Cello, Bass and Guitar Fittings & Accessories+91-9830676961sales@pentacleindia.com

Privacy Policy

Last updated: November 27, 2025

Pentacle India is committed to protecting your privacy and ensuring the security of your personal information.

Introduction

This Privacy Policy describes how Pentacle India ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website located at pentacleindia.com or contact us for business inquiries.

Information We Collect

Personal Information

When you visit our website or contact us for quotes, we may collect certain information about you, including:

  • Name and contact information (email address, phone number)
  • Company name and business details
  • Shipping and billing addresses
  • Product preferences and requirements
  • Communication history and correspondence

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Browser type and version
  • IP address and location data
  • Pages visited and time spent on our website
  • Referring website addresses
  • Device information

How We Use Your Information

We use the information we collect for various purposes:

  • Processing and fulfilling your quote requests and orders
  • Communicating with you about your inquiries and orders
  • Improving our products and services
  • Sending marketing communications (with your consent)
  • Analyzing website usage and improving user experience
  • Preventing fraud and ensuring website security
  • Complying with legal obligations

Sharing Your Information

We may share your personal information in the following situations:

  • With service providers who help us operate our business (shipping partners, payment processors)
  • With business partners for collaborative offerings
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information:

  • Right to access and receive a copy of your personal data
  • Right to correct inaccurate or incomplete information
  • Right to delete your personal information
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise these rights, please contact us at sales@pentacleindia.com

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: sales@pentacleindia.com

Phone: +91-9830676961

Address: 134 Main Road East, P.O. New Barrackpore, Dist-24 Parganas (N), Kolkata - 700131, West Bengal, India